Check Out Our Privacy Policy

1. Information We Collect. We may collect the following information: a. Personal Information: Name, Email address, Phone number, Physical address, Payment information (e.g., credit card details, mobile money details), Identification documents (if required for verification). b. Non-Personal Information: Browser type and version, IP address, Device information, Cookies and usage data. c. Information Pertaining to Art: Preferable artwork, Buying habits, Reviews and feedback.

2. How We Process Your Information. We use your information as follows: For processing and delivering your orders To communicate to you about orders, inquiries, or issues To improve our website, product, and service offerings For sending promotional email offers, news bulletins, and updates (upon your authorization) To satisfy law and regulatory needs

3. Legal Reason for Processing. We process personal data on the following reasons: Your consent (e.g., marketing) Performance of a contract (e.g., processing orders) Compliance with legal obligations (e.g., tax or anti-fraud requirements) Legitimate business purposes (e.g., enhancing our services)

4. Data Disclosure and Sharing. We do not sell or lease your personal information to third parties. We might share your data with: Payment providers to facilitate transactions Logistics and delivery operators to dispatch orders Regulatory or legal authorities if required by law Third parties who assist us in operating our business (e.g., marketing companies, IT services). We ensure that third parties have stringent data protection levels.

5. Data Security. We have adequate technical and organizational controls in place to protect your personal data against unauthorized access, loss, or misuse. These include: Encryption of sensitive data, Secure payment platforms, Ongoing security reviews, Access restrictions and employee training.

6. Data Retention. We retain your personal information for only as long as necessary to fulfill the purposes described in this Privacy Policy or as permitted by law. After the retention period has expired, we will delete or anonymise your data securely.

7. Your Rights Under the Data Protection Act, 2019. The following rights under the Data Protection Act, 2019 apply to you as a data subject: Right to Access: You can ask for a copy of the personal data we hold about you. Right to Correction: You may request us to correct any inaccurate or incomplete information. Right to Erasure: You have the right to have your personal data erased under certain circumstances. Right to Object: You have the right to object to processing your personal data for certain purposes. Right to Restrict Processing: You have the right to request us to limit processing of your data under certain circumstances. Right to Data Portability: You can ask for transfer of your data to another organisation. To assert any of these rights, please contact us through our contact page.

8. Cookies and Tracking Technologies. We utilise cookies and related technologies to enhance your internet browsing experience, to monitor website traffic, and to tailor content. You can control your cookie preferences through your browser settings.

9. International Data Transfers. If we export your data beyond Kenya, we will ensure adequate protections are placed to secure your data in line with Kenyan data protection legislations.

10. Children's Privacy. Our services are not intended for users under the age of 18. We don't knowingly collect personal information from children. In case we come to realize that we have gained such information, we will act to delete it.

11. Changes to This Privacy Policy. We may modify this Privacy Policy from time to time. Any updates will be posted on our website, and the effective date will be updated accordingly. We recommend that you review this policy at regular intervals.

12. Contact Us. Should you have any question, concern, or request regarding this Privacy Policy or your information, please get in touch with us through our contact page. We value your trust in Dibz Gallery with your personal information. We exercise extreme caution to safeguard your privacy and provide you with a secure and pleasant shopping experience.

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